Quick answers about delivery, returns, product condition, and order support.
7-Day Return Window
Most non-customized items may be returned within 7 calendar days after delivery if unused, clean, complete, and kept in original condition and packaging.
Original Condition
All parts, accessories, manuals, labels, and packaging should be included where applicable. Items with visible use, stains, scratches, or missing parts may not be eligible.
Shipping & Business Days
Delivery times vary by destination and carrier. Business days are our regular shipping and customer service working days, excluding weekends and public holidays.
Damaged or Incorrect Items
Contact us within 7 calendar days after delivery with your order number and clear photos so we can review the case and help with next steps.